At Deal Genius we take customer support seriously! We always want you to be satisfied with your order and we strive to make your experience with us memorable (for the right reasons 😁 )
Please note, our office hours are M-F, 8:30-5:00 CT. Shipping hours may vary seasonally. If you need to reach us, please use the contact form below or email us directly at firstname.lastname@example.org. You can also call us at 708-831-4471.
-If you would like to initiate a return, you can use our returns portal.
-If you are trying to track a package, make note of your order number (sent via email or found in My Account) and then go to our tracking page.
-If you're looking for your order #, it can be found in the My Account tab. If you placed an order before creating an account, you can register with the same email and it will appear under your orders once completed.
-If you need to cancel an order, please use the contact form or send us an email and include "Cancel Order #XXXXXXX" with your unique order # in the subject line.
Our office address is:
Deal Genius LLC
4249 W. Diversey Ave.
Chicago, IL 60639
Returns can be sent to that address. Please include ATTN: Returns in the company name.